July 14, 2011 Just a quick note to my customers…Starting today, FPL customers can go online for information about power outages near their homes or businesses. The new tool, called Power Tracker, offers an interactive map in near real time showing each outage’s location, cause, the number of customers affected, the status of the restoration and estimated restoration time. Outages can be located by full address, city or ZIP code, and customers can use a smartphone, wireless laptop or other devices with Internet connectivity to check the website. The information is updated every 15 minutes and outages can also be reported on this page. The website can be accessed at the bottom of our www.fpl.com home page or use the link below. Please note that during major storms or outages, when FPL enters storm mode, the Power Tracker will not function as it normally does. Instead, updates will be provided as soon as practical after a storm passes. During that time the affected counties will be shaded in red on the map. Portions of the map may be disabled beginning 24 hours before landfall and during the early stages of restoration. After weatherconditions stabilize, the map will feature broad outage updates every four hours within the area hit, butwill not be at the neighborhood level. The outage map is an expansion of FPL’s popular system improvements map, available since 2009. Customers can click on system improvements to see what’s been done in a particular neighborhood,such as inspections, vegetation clearing and power line strengthening. Check it out at FPL Power Tracker http://www.fplmaps.com/
NOTICE: WATER CUSTOMERS TEMPORARY MODIFICATION OF DISINFECTION TREATMENT PROCEDURES
The City of Naples Water Department will temporarily change the disinfection process for the City’s potable (drinking water) water supply. From August 22nd, 2011 through September 26th, 2011, the Water Department will disinfect the water with free chlorine rather than combined chlorine/ammonia (chloramines). This conversion to free chlorine (a stronger disinfectant) from chloramines (a longer-lasting disinfectant) allows a water distribution system purge as recommended by the Department of Environmental Protection for water utilities using chloramines as their primary disinfectant.This temporary change in disinfectant does not cause adverse health effects. However, during the period customers may experience a slight increase in the taste, odor and color of the water due to the change in treatment. Customers on kidney dialysis who use a proportioning machine to prepare dialysate at home are advised to contact their equipment supplier or physician to take any appropriate steps to accommodate the change in water disinfection and to install the proper filtering devices if needed. Customers who have fish tanks or other aquatic species are advised to contact the local pet store to ensure proper pretreatment of the water before adding or changing the water in the tank to avoid any problems associated with chlorine.Customers are asked to call the Water Plant at 213-3004 with any questions concerning this temporary change in disinfection. Thank you for your understanding during this short period.